407 ETR has issued a warning about scammers sending fake payment requests via text messages.
The phishing scam involves text messages impersonating the company asking recipients to click on a payment link, according to the company.
While 407 ETR does issue payment reminder texts to customers who have an outstanding balance, the legitimate messages contain a link to 407 ETR’s secure website to pay, and never a direct payment link.
“At 407 ETR, we prioritize protecting our customer’s data at every step and we understand the serious nature of these fraudulent texts,” said Javier Tamargo, president and CEO. “We’re working closely with our internal cybersecurity teams to ensure fraudulent domains are taken down as soon as they are identified. Customers are always encouraged to be extra vigilant when clicking on links.”
The messages in question are designed to deceive people into clicking on a malicious link, which could leave them vulnerable to personal data theft.
Highway 407 ETR officials said the company has received approximately 1,500 reports from customers about fraudulent text messages since December 2023 and has shut down 25 fraudulent domains this year.
They advise customers to not click on any suspicious link and should instead log into their secure online profile at 407etr.com/myaccount to check balances and make a payment.