April 9 to 15 is 911 awareness week in Peel. During this week especially, we recognise the crucial work that 911 emergency communicators and services perform in our region and around the world. 911 connects residents to Paramedics, Police, and Fire when we need immediate help. They save lives every day.
Last year, almost 40 per cent of 911 calls were due to accidents or misuse. Valuable time and resources were lost. We ask our residents to ensure 911 services are used for emergencies only by:
- Calling 911 only when someone needs immediate help from Fire, Police or Paramedics
- Calling 211, 311, 811 or police non-emergency lines for other kinds of help
- Locking your cell phone and not programming 911 into your phone
- Teaching children how to use 911 correctly and how to recognise an emergency
Don’t hang up!
If you call 911 accidentally, don’t panic and don’t hang up! Stay on the phone so the communicator knows you’re okay. If you hang up, the communicator will call you back and may send emergency services to your location.
When you call 911, make sure you stay on the phone with the communicator to make sure they have all the information they need to send you help. Location is difficult to determine on a cell phone.
Did you know?
- 911 is available is available in 156 languages
- 911 is available by text to members of the deaf, hard-of-hearing and speech impaired community who have pre-registered their cellphones with their wireless provider
- Access to 911 and emergency services is available for free to all residents
During 911 awareness week and all year long, use 911 correctly so emergency services can reach you faster. To learn more about Peel’s 911 services in Peel, visit 911 Service.
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